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  2. Warranty

Warranty

ERApro

Included in the Heat Pump Price

  • 5-year warranty on the entire heat pump
  • 10-year warranty on the compressor

No-compromise warranty: full unit replacement in case of refrigerant circuit failure

We understand how important reliability and fast issue resolution are for you. That’s why the ERApro model comes with exceptional warranty service:

In the event of a refrigerant circuit failure during the warranty period, the entire heat pump will be replaced.

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No lengthy on-site repairs — minimizing system downtime so you can rely on a fast and hassle-free solution.

The warranty is fully supported by our network of certified partners partners and applies under all standard operating conditions.

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ERAmaster

5-year warranty on the entire heat pump

  • 5-year warranty on the compressor
  • (a 10-year compressor warranty can be purchased for an additional fee together with the heat pump)

Note: The extended warranty is subject to authorized commissioning and permanent internet connectivity.

Additional Equipment

  • Domestic hot water tanks and buffer tanks – 5-years warranty
  • Indoor units CU 1, HU 9, DHWU 9 and accessories – 2-years warranty
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